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Terms of Service

Last Updated: December 20, 2024

Welcome to Foothold. By using our mobile application and services, you agree to these Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms

By creating an account or using Foothold, you agree to be bound by these Terms, our Privacy Policy, and all applicable laws. If you do not agree to these Terms, do not use our service.

These Terms constitute a legal agreement between you and Foothold (operated by Nittram LLC). We may update these Terms at any time, and will notify you of material changes.

2. Description of Service

2.1 What Foothold Provides

Foothold is a mobile app designed to support career transitions through:

• Daily personalized missions for job search and career development
• Mood-based check-ins and progress tracking
• AI-powered features (rejection reframes, interview prep, WorkWorth exports)
• Win tracking and accomplishment journaling
• Career guidance and support resources

2.2 Service Availability

We strive to make Foothold available 24/7, but we do not guarantee uninterrupted service. We may suspend service for maintenance, updates, or unforeseen circumstances.

3. Account Registration

3.1 Eligibility

• You must be at least 13 years old to use Foothold
• You must provide accurate and complete information during registration
• You are responsible for maintaining the security of your account

3.2 Account Security

You are responsible for all activity that occurs under your account. If you suspect unauthorized access, notify us immediately at privacy@nittram.net.

4. Subscription Plans

4.1 Free Tier

Our free tier includes:

• 3 daily missions from our pre-written library
• Daily check-ins and mood tracking
• Streak tracking and basic progress monitoring
• Basic journal features

4.2 Plus Tier ($2.99/month or $29/year)

Our Plus subscription includes:

• 50 AI-powered missions per month
• 5 rejection reframes per month
• Mood analytics and burnout detection
• WorkWorth exports (1 per month)
• Advanced journal features
• Priority customer support

4.3 Enterprise Tier

Companies can purchase bulk promo codes ($100-300 per employee/year) to provide 1 year of Plus access to their employees. See Section 11 for Enterprise terms.

5. Payment Terms

5.1 Billing

• Subscriptions are billed through the Apple App Store or Google Play Store
• Monthly subscriptions renew automatically unless cancelled
• Annual subscriptions renew automatically after 12 months
• You can cancel anytime through your App Store/Play Store account settings

5.2 Pricing Changes

We may change subscription prices at any time. For existing subscribers, we will provide at least 30 days notice before any price increase takes effect. You may cancel before the new price applies.

5.3 Refund Policy

• Monthly Subscriptions: No refunds for partial months
• Annual Subscriptions: Pro-rated refunds available within 30 days of purchase
• Enterprise Codes: Refunds handled on a case-by-case basis

All refund requests are processed through Apple App Store or Google Play Store. Contact their support for refund assistance.

6. Acceptable Use Policy

6.1 Permitted Use

You may use Foothold for:

• Personal career development and job search support
• Tracking your professional accomplishments
• Preparing for interviews and performance reviews
• Managing your career transition journey

6.2 Prohibited Use

You may NOT:

• Share your account credentials with others
• Abuse AI features (e.g., generating content for commercial resale)
• Reverse engineer, decompile, or hack the app
• Use the app to violate any laws or regulations
• Harass, threaten, or harm others through the app
• Attempt to bypass subscription or usage limits
• Scrape, data mine, or extract data from the app
• Upload viruses, malware, or malicious code

7. Intellectual Property

7.1 Our IP

Foothold, our logo, app design, mission library, and all related intellectual property are owned by Nittram LLC. You may not use our trademarks, logos, or branding without written permission.

7.2 Your Content

You retain ownership of all content you create in Foothold (journal entries, wins, notes). By using our AI features, you grant us a limited license to process your content solely to provide the service (e.g., generate interview stories from your wins).

We do NOT: Claim ownership of your content, use it for marketing, or train AI models on your personal data.

8. AI-Generated Content

You are responsible for reviewing and verifying all AI-generated content before using it in professional contexts (interviews, resumes, performance reviews).

9. Termination

9.1 Your Right to Terminate

You may delete your account at any time through app settings. Upon deletion, all your data will be permanently removed within 30 days (see our Privacy Policy).

9.2 Our Right to Terminate

We may suspend or terminate your account if you:

• Violate these Terms of Service
• Abuse our AI features or usage limits
• Engage in fraudulent activity
• Fail to pay subscription fees
• Pose a security or legal risk

We will provide notice before termination unless immediate action is required for legal or security reasons.

10. Disclaimers and Limitations of Liability

10.1 "As Is" Service

Foothold is provided "as is" without warranties of any kind, express or implied. We do not guarantee that:

• The app will be error-free or uninterrupted
• AI-generated content will be accurate or suitable
• Using Foothold will result in employment
• Your data will never be lost (though we take reasonable precautions)

10.2 Not Career Counseling

Foothold is a self-help tool, not a replacement for professional career counseling, therapy, or legal advice. If you need professional support, please consult a qualified expert.

10.3 Limitation of Liability

To the maximum extent permitted by law, Foothold and its operators are not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the app, including but not limited to:

• Lost employment opportunities
• Emotional distress
• Data loss
• Lost profits or business

Our total liability to you shall not exceed the amount you paid us in the 12 months prior to the claim (or $50, whichever is greater).

11. Enterprise Terms

11.1 For Companies Purchasing Codes

Companies purchasing bulk promo codes agree to:

• Distribute codes only to eligible employees (laid off or for career development)
• Not resell or publicly share promo codes
• Accept that codes are non-refundable after distribution begins
• Provide accurate employee count and contact information

11.2 For Employees Redeeming Codes

Employees redeeming promo codes agree that:

• Codes are single-use and non-transferable
• 1 year of Plus access is provided from redemption date
• Your employer receives only aggregate, anonymous analytics (not your personal data)
• After 1 year, your account reverts to Free tier unless you subscribe

12. Privacy and Data Protection

Your use of Foothold is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review it carefully.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via:

• Email to your registered email address
• In-app notification
• Update to the "Last Updated" date at the top of this document

Continued use of Foothold after changes take effect constitutes acceptance of the updated Terms. If you do not agree to the new Terms, you must stop using the app and delete your account.

14. Governing Law and Disputes

14.1 Governing Law

These Terms are governed by the laws of Virginia, United States, without regard to conflict of law principles.

14.2 Dispute Resolution

Any disputes arising from these Terms or your use of Foothold shall be resolved through:

• First: Good-faith negotiation. Contact us at privacy@nittram.net
• If unresolved: Binding arbitration in Virginia

Class Action Waiver: You agree to resolve disputes individually, not as part of a class action lawsuit.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full effect.

16. Contact Us

If you have questions about these Terms, contact us:

Email: privacy@nittram.net
Support: privacy@nittram.net
Address: Nittram LLC, Richmond, VA

17. Entire Agreement

These Terms, together wi